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Head Office

491 Mountain Highway
Bayswater, VIC, 3153, Australia

 

General Equiries

Phone:  +61 3 8720 1966
Fax:  +61 3 8720 1988

Email: customerservice@confoil.com.au

Customer Service

Phone:  +61 3 8720 1900
Fax:  +61 3 8720 1995

Email: customerservice@confoil.com.au

Sales Enquiries

Phone:  1800 786 340

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FAQ's

In addition to Confoil’s extensive stock product range, we can also design and manufacture customised packaging unique to your exact specification and requirements. Confoil can work with you on your individual product requirements, simply contact your Confoil representative to find out more or register your enquiry here.

Are you able to custom make product to a specific size, shape or colour? Are you able to custom make product to a specific size, shape or colour?

No, we are unable to break down stock to sell individual packs or products. All our online orders are sold as full cartons. Some of our products are available in smaller carton lots, known as retail packs or compact cartons (these are denoted as ‘R’ or ‘RP’ as an extension to the product code). Please select from the drop-down menu to see if the product you need is available in smaller carton lots.

Can you break down cartons to sell individual packs or product? Can you break down cartons to sell individual packs or product?

Yes, we are a FSSC certified manufacturer. The FSSC 22000 Food Safety Management System provides a framework for effectively managing Confoil Pty Ltd.’s food safety responsibilities. FSSC 22000 is fully recognised by the Global Food Safety Initiative (GFSI) and is based on existing Standards (ISO 22000:2005 and PAS 223:2011). It demonstrates that our company has a robust Food Safety Management System in place that meets the requirements of our customers and consumers. Please click here for our accreditations.

Are you an accredited food safe manufacturer? Are you an accredited food safe manufacturer?

Our Customer Service team are available to answer your queries from 8.30am to 5pm, Monday to Friday (except public holidays). Alternatively, you can email customerservice@confoil.com.au.

What are your Customer Service hours? What are your Customer Service hours?

Yes, our sealing films are oven safe to a temperature of 200°c and microwavable. Trays sealed with film can also be chilled or frozen.

Are your sealing films oven safe and microwaveable? Are your sealing films oven safe and microwaveable?

Yes, our PET board lids are oven safe to a temperature of 220°c, however, they should be kept well away from direct heat elements. Board lids are also microwavable, freezable and chillable.

Are your PET board lids oven safe and microwaveable? Are your PET board lids oven safe and microwaveable?