Shipping & Returns

PURCHASER CLAIMS AND RETURNS

Subject to any rights granted to the Purchaser under the Competition and Consumer Act 2010 (Cth) or other consumer protection legislation and to the maximum extent permitted by law:

(a) No return of Goods will be accepted by Confoil unless the Purchaser has requested and obtained authorisation from Confoil to return those Goods. All freight for returns is at the Purchaser’s cost and the Purchaser will be charged a fee for Confoil’s repackaging of those Goods.

(b) Any Goods returned by the Purchaser to Confoil must be returned in the same order and condition as they were delivered to the Purchaser.

(c) Confoil does not offer or provide exchanges or refunds for Goods due to change of mind. The Purchaser is responsible for ensuring that it has correctly ordered the Goods it requires as an order cannot be cancelled by the Purchaser once it has been accepted by Confoil.